Privacy

Who this covers

This policy is for the company website at astrointeractive.org, operated by Astro Interactive LLC, 2800 E. Enterprise Ave, Ste 333, Appleton, WI 54913.

Platforms the company operates, including Astro's Lounge, publish their own policies. Those policies govern those services. Start with the Lounge privacy policy and the UGC Network privacy policy.

What you send us

The contact form is the only place this site asks for information. A message includes:

• Your name
• Your email address
• A company name, if you provide one
• The inquiry category you choose
• The message you write

With that message we also record the time it arrived, the IP address of the request, the browser user-agent, and the country associated with the connection. Those fields are used to tell real inquiries from repeated or automated submissions.

This site has no accounts. You cannot create a profile here.

What the host sees

The site is served by Cloudflare. Delivering a page means Cloudflare processes the connection: the address requested, the IP address, and ordinary request headers. We do not add our own analytics tag, advertising tag, or first-party cookie on this site.

Short rate-limit records, keyed by IP address, are kept for about fifteen minutes so one network cannot flood the form. A network that sends more than five messages in that window is asked to wait.

Why we keep a message

We keep a contact message so we can read it and reply by email when we can. We also keep it to investigate abuse of the form. We do not sell personal information, and we do not use the form for a mailing list.

A stored message expires after about 180 days. A copy of the name, email, company, category, and message may also be delivered to an internal notification channel the company uses to read inquiries. That copy is for the same purpose: answering the message.

Submissions that fail validation, or that are identified as automated, are discarded and are not stored as inquiries.

Images on this site

Some photographs are loaded from static.astroslounge.com, the public image host for Astro's Lounge. Requesting those images is an ordinary request to that host. The photographs are community images already published on the Lounge.

Children

astrointeractive.org is a business site. It is not directed at children, and it does not offer accounts or community features. Do not send us information about a child through the contact form.

Questions and deletion

To ask what we hold from a message you sent, or to ask us to delete it, use the contact form and include the email address you used. Mail can also be sent to the address above. We will use the message itself to find the record.

Changes

If this policy changes, the updated text will be published on this page with a new date. The copy on this page is the one that applies to the company site.